To view the complete white paper, visit the Crossover website here.Ĭrossover Health is a national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care. A team-based approach to primary care provided opportunities to screen and close care gaps that siloed, on-demand visits would likely have missed.Approximately 25% of patients received at least some virtual care.

Nearly 9 in 10 patients started with an in-person primary care visit.Patients moved organically between in-person and virtual visits over the study period.For behavioral health, by contrast, virtual visits held steady as the dominant mode of care, accounting for nearly 75% of all visits.For physical medicine, virtual visits only briefly surpassed in-person care, accounting on average for 20% of all visits in that discipline.For primary care, virtual visits accounted for over a third (39%) of all visits.Neither virtual-only nor in-person-only care can meet all the needs of an employee population.It demonstrates the value of a fully integrated, team-based care model that delivers care across in person and virtual settings.Īccording to white paper author and Crossover Health Chief Medical Officer Stephen Ezeji-Okoye, MD, “It’s clear the future of employer-sponsored integrated care can’t be served by virtual-only or geographically-constrained offerings, and instead demands a thoughtful, evidence-based hybrid approach.” 23, 2021 (GLOBE NEWSWIRE) - Crossover Health, a national, team-based medical group, today published a new white paper, “ Getting From Hype to Hybrid: Employees Deserve Integrated Care.” The paper includes findings from a retrospective study evaluating care seeking trends from more than 330,000 visits with Crossover providers over an 18-month period coinciding with the onset of the COVID-19 pandemic in the U.S.

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